Textile helpline launches amid coronavirus

UK consultancy Colour Connections has launched a new ‘pay-as-you-go’ service for apparel retailers and free advice for students on textile chemistry and wet processing to help those eager to learn more through the current coronavirus turmoil.

With enforcement of several pieces of important chemical legislation coming into operation over the coming months it’s not the perfect time to have furloughed technical compliance teams and fractured textile supply chains.

Therefore, for the duration of the Covid 19 outbreak Colour Connections is extending its services to help retailers and brands that are short-staffed because of illness or enforced temporary layoffs.

The Derbyshire-based consultancy offers simple, straightforward advice on a range of technical issues relating to fabrics, wet processing and colour management in addition to restricted substances management and wider sustainability subjects.

Ordinarily, Colour Connections works with long-term advisory contracts with a small number of clients but it’s clear that many brands and their suppliers who are continuing to operate under such challenging conditions are doing so on skeleton staff with little or no in-house technical support. That’s where Colour Connections can step in.

Managing Director Phil Patterson said: “I’m getting increasing numbers of queries from emotionally and financially stressed companies who have ongoing technical problems with limited technical resources available and that’s why I’m opening up a technical helpline facility to make pay-as-you-go expert advice available to anyone who requires it.

“And with several new pieces of legislation for restricted substances coming into effect this summer, the industry shutdown could not have come at a worse time. The last thing a brand needs is for products to be withdrawn from sale or public recalls and clear guidance may be required for them to avoid this outcome.”

“Additionally, there is very much a mixed economy with continuity of education with some teachers and lecturers going out of their way to keep in contact with students whilst others are notable by their absence. As always, lines are always open for students of all ages to seek free advice and support with their studies.”

Source: EcoTextile News