Raymond plans to come out with Omnichannel strategy within a year

Raymond Ltd, textile major which is into fabrics and branded apparel to scale up its digital business and woo younger customers is planning to come out with its Omnichannel strategy within a year, Director Retail, Raymond Ltd, Mohit Dhanjal said.

They are definitely looking at Omnichannel strategy where a consumer can shop online or shop at the store and get it delivered at his home. It could be anywhere…you could shop anywhere, and pick from anywhere.

As, today a customer looks at his/her convenience and wants to shop at anytime and lot of online shopping happens after 9 pm, when no physical stores are open. So if the customer wants Raymond products, they should also find it online, said Dhanjal.

For Raymond, the customer base is largely 30 years and above. Huge numbers of customers who shop online are below 30 years (of age).
Dhanjal said that rising sales logged by e-commerce players in general has made the Raymond think hard in terms of adding stores.

The strategy would help the company to connect with younger customers, as the company feels that if younger customer is going in that space, and if you are present and visible, you have a great opportunity to connect with them.

Recent Posts

LYCRA showcases renewable fiber innovations

The LYCRA Company is presenting a range of new fibre technologies, focusing on performance, comfort and the use of recycled…

2 days ago

DITF explores converting wind turbine blades into textile fibers

The German Institutes of Textile and Fiber Research Denkendorf is exploring how retired wind turbine blades could be turned into…

2 days ago

Corn, beeswax-based textile treatment to offer PFAS finishes alternative

University of Texas has developed a textile treatment made from corn-derived protein and beeswax to help fabrics resist water and…

2 days ago

Researchers develop selective recycling process for polyester blends

Researchers have developed a recycling process to break down polyester in blended textiles while preserving cotton and spandex present in…

3 days ago

Aalto researchers remove dye from cotton for recycling

Researchers have developed a two-step process that can remove up to 99.3% of colour from reactive-dyed cotton while keeping most…

3 days ago

Indorama Ventures partners to launch biodegradable wash mitt

Schülke, Nitto, Indorama Ventures and Polymateria have launched a new biodegradable disposable wash mitt in Germany, Switzerland, Austria and Spain.

3 days ago