Kadri Wovens witnessed 30pc increase revenue using Microsoft Office 365 to reach customers

Kadri Wovens, a vertically integrated manufacturer of luxury bed-and-bath linen, has witnessed a 30% increase in revenues from its top US-based retail customers. This was possible by improved collaboration with customers, suppliers, and partners arising from real-time conversations, document sharing and video conferencing deploying Microsoft office 365 which has Lync, the messaging and collaboration solution. The enhanced security of documents carrying sensitive IP regarding upcoming designs and specifications has also contributed to higher customer satisfaction, leading to higher volumes of business.

Kadri Wovens has deployed Microsoft Office 365 productivity suite. Lync is a platform for unified communications including online meetings, instant messaging, audio and video calls, availability info, and sharing capabilities. Lync enabling closer collaboration across the entire supply chain, Kadri Wovens is now able to take products and designs faster to market and respond quickly to customers’ needs.

The company is now actively encouraging the use of the browser-based collaboration platform, SharePoint to facilitate team collaboration (e.g., centralized file sharing, document management, whiteboard tools, and discussions).

Office 365 is also helping the company meet various compliance needs, as required by overseas customers with secure IP.

Hari Prasadh B, President, Kadri Wovens said that their brand, Micro Cotton is one of the most sought-after home textile brands in the US. By adopting Microsoft Office 365, their concerns over reliability, security, and availability of their IT needs are a thing of the past, allowing them to focus their precious resources on their core competencies- developing world-class bed linen and servicing their customers. Increased customer satisfaction has helped them increase revenues by 30%.

According to Alok Lall, Director, Microsoft Office Division, Microsoft India,”Kadri Wovens has proven that businesses which collaborate closely with customers and suppliers are able to drive higher satisfaction and revenues. Encryption technology and intelligent policies in Office 365 are helping Kadri Wovens secure their crucial IP as well. They are delighted that Office 365 is contributing directly to the company’s topline and bottomline.

Kadri Wovens owns and operates all processes starting from the selection of fiber through spinning, weaving, processing, finishing and finally assembling. The company possess the most sophisticated, state-of-the-art equipment which span the various procedures of production. Kadri Woven also possess computerized equipment that monitor day-to-day operations.