Berghaus relaunches free repairs service

British outdoor brand, Berghaus, has announced the relaunch of its free repairs program as part of its commitment to promoting repairs over replacements. The program was first introduced 56 years ago.

With the help of a repair crew situated at the company’s headquarters in Sunderland, England, the brand will make an effort to fix any broken Berghaus apparel, footwear, or pack accessory, “whatever old, worn, or weathered the item is.”

Repairhaus team on the Berghaus website states that even the most durable clothes may be worn down by nature. Therefore, when the weather is at its worst, they perform at their peak.

Berghaus points out that although the repair service is free, customers are expected to pay for shipping their property to them. Within 21 days of receiving the item, the staff strives to deliver it back to the consumer.

In the event that a kit cannot be repaired and has reached the end of its useful life, Berghaus offers customers two options: either a like-for-like replacement for components still covered by the guarantee, or the opportunity to recycle the broken parts in exchange for a discount of 30% off a new product.

The outdoor company claims that Repairhaus is a cost-effective option for customers as well as a means of minimizing the impact on the environment. Berghaus’ own tools have revealed that, on average, repairing

The outdoor company claims that Repairhaus is a cost-effective option for customers as well as a means of minimizing the impact on the environment. According to data from internal tools at Berghaus, repairing as opposed to purchasing a new equivalent product results in the production of 50% less kilos of CO2e.

Berghaus brand director Charlie Pym said that Berghaus goods are meant to survive, but of course, one of the dangers of outdoor adventure is your equipment. Products can sustain damage in a number of ways in addition to regular wear and tear over time. They’ve always provided the repair service, and their in-house staff has a wealth of anecdotes about how they’ve kept beloved Berghaus gear in use. One of the cornerstones of their successful business approach is Repairhaus. Products may be made to last as long as feasible by doing this, preventing the need for replacement. They consider all aspects of a kit’s life cycle, including its strategy, product development, production, packaging, and end-of-life alternatives. They also work with Dirtbags Climbing, who repurpose kit into new and different products.